Service quality since 1987 puts Changi Airport in the AFSCA hall of fame

CHANGI Airport Group (CAG), which owns and manages Singapore Changi Airport, has been inducted into Cargonews Asia's Hall of Fame after been voted for the 27th year in a row as the Best Airport in Asia by the readers of the newspaper at the annual Asian Freight and Supply Chain Awards (AFSCA) ceremony in Beijing.

"Winning the Hall of Fame trophy is recognition of Changi Airport's status as one of the great air freight hubs of Asia. It is an outstanding accomplishment and evidence that a sustained commitment to service and efficiency will always yield great results," said Cargonews Asia editor and publisher Greg Knowler.

In addition, Changi Airport was also won the Best Green Service Provider - Airport award, an accolade that Changi has won four years in a row for embracing innovation along with its commitment to pursue sustainable business practices.

In the first quarter of 2013, the International Air Transport Association (IATA) reported that Asia-Pacific carriers experienced weak air freight volumes as major trade partners in European markets continue to be hampered by weak economic growth. In line with the tough operating environment, Changi Airport handled 434,000 tonnes of air freight movements in the three-month period, a 2.2 per cent decrease compared to the same period last year.

To ride through these challenging times, CAG extended its support to air cargo partners and announced a SD$17 million (US$13.7 million) support package in March 2013. For the next 12 months, all scheduled freighter flights at Changi Airport enjoy landing fee rebates and cargo tenants leasing CAG cargo facilities at the Changi Airfreight Centre will enjoy up to 20 per cent rental rebates, based on cargo tonnage handled.